Until Monday, August 12, Oak Valley Health’s Central Scheduling Line will temporarily operate from 8 a.m. to 1 p.m., Monday through Friday, while we update our diagnostic scheduling system. Improving our system will help to process referrals more efficiently and ensure patients receive their appointment information in a timely manner. Learn more.
Oak Valley Health provides the communities of Markham, Stouffville, Uxbridge, and beyond with high quality, patient-centred health care. We offer a wide range of diagnostic imaging, cardiorespiratory, and electrodiagnostic services and care. These include X-ray, magnetic resonance imaging (MRI), ultrasound, mammography, electroencephalogram (EEG), pulmonary function testing (PFT), and interventional radiology, just to name a few.
We have expanded to become among the best-equipped diagnostic service departments in Ontario. We have state-of-the-art equipment and advanced technology and procedures for improved patient safety and care. Diagnostic services at Oak Valley Health can serve all of the medical, surgical, and obstetrical needs of the community and satisfy the needs of most specialties and testing.
Find out about diagnostic services at Uxbridge Hospital.
Learn more about making an appointment and coming to Markham Stouffville Hospital or Uxbridge Hospital.
Appointments for Diagnostic Services
A physician referral is required to make an appointment for all procedures and testing in diagnostic services. All services are covered by OHIP, except the ambulatory blood pressure monitor test.
If you would like to reschedule or cancel your appointment, contact the scheduling office at the phone numbers below:
- Markham Stouffville Hospital: 905-472-7020
- Uxbridge Hospital: 905-852-9771 ext. 5249
From Thursday, June 13, until Monday, August 12, Oak Valley Health’s Central Scheduling Line will temporarily operate from 8 a.m. to 1 p.m., Monday through Friday, as we upgrade our diagnostic scheduling system.
This enhancement will streamline the referral process, ensuring patients receive their appointment details in a timely manner. Adjusting the phone line hours temporarily allows our staff to familiarize themselves with the new system, providing our patients with improved service and accessibility.
The scheduling line will resume from 8:30 a.m. to 4 p.m., Monday to Friday, beginning Monday, August 12.
With phone lines open earlier, we are focused on accommodating patients during this time. Patients will continue to receive a reminder call for their appointments three days prior to the date of their appointments. Patients signed up for the Patient Portal will continue to receive email reminders of their appointments.
Note: At this time, the operating hours for Uxbridge Hospital’s scheduling line remains 8:30 a.m. to 4 p.m., Monday to Friday.
Location and parking
- Learn about parking at Markham Stouffville Hospital and Uxbridge Hospital.
- Please enter through the main lobby and proceed to one of the kiosks to register for your appointment. The kiosk will direct you to where you need to go. Alternatively, you can also check-in before you arrive! Convey, a mobile self check-in app, allows you to register for select appointments using your smartphone. Call registration at 905-472-7393 to sign up today!
- If your MRI appointment at Markham Stouffville Hospital is after hours, download a MRI guide for after-hours appointments to enter the hospital through the Emergency Department.
Patient safety in Diagnostic Services
Your safety and quality care are top priorities at Oak Valley Health. Our state-of-the-art equipment in the Oak Valley Health Diagnostic Services department reduces radiation doses to minimize your exposure to radiation. The amount of ionizing radiation used in most diagnostic imaging exams is very small and the benefits greatly outweigh the risks.
To learn more about radiation safety and dose reduction, please view our Radiation Safety brochure.
If you are travelling through an airport or across a security border soon after you have had a nuclear medicine test, please let the technologist know as you may benefit from having a travelling letter on hand.
If you use any removable medical devices (such as glucose sensors or insulin pods) please review and follow any manufacturer’s instructions regarding device exposure to radiation or electromagnetic fields.
Removing personal devices is absolutely required before entering the MRI scanner and might also be needed for other imaging like CT. It may be helpful to coordinate your appointment around a date when you are intending to exchange/replace any of these types of temporary devices, as removing it for your imaging may be required.
PocketHealth
We now offer patients and their families access to their medical imaging records online.
Once you register for access, you can view your entire medical imaging history, share imaging instantly with any physician or even burn your own CD/USB from home. There is a fee at the time of enrollment which includes permanent access to all previous imaging and radiologist reports as well as any new exams you undergo over the following two weeks. You can update your accounts with new Oak Valley Health records via PocketHealth.
You can access the online form to enroll or visit PocketHealth’s FAQs to learn more about online access.