Our code of behaviour was created by thoughtfully reflecting on our organizational practices and carefully reviewing feedback from many key internal and external stakeholders

Included in our code of behaviour is our patient declaration of values. By displaying these together, we are emphasizing our commitment to both our patients and our staff.

Our goal is for every person who steps through our doors (whether they are a patient, family member, staff member, physician, midwife, visitor, or volunteer – anyone) to live and breathe these values in our everyday interactions and through our work.

Delivering an extraordinary patient experience through our honoured to care culture

Code of behaviour

As a community, we pledge to live these values:

We encourage all people (whether they are a staff member, physician, volunteer, patient, or visitor) to live these values, through our everyday interactions and work.

Patient declaration of values

What matters to me as a patient:

The patient declaration of values is intended to serve as a compass for our organization and reflects a summary of the principles and values that patients and families stated are important to them.